Propulse AB (”Propulse”), 556579-6405, takes privacy protection and data protection seriously. That is why we want to inform you about how we collect and use your personal information in this privacy protection policy. Personal information is information that can identify an individual, directly or indirectly: it includes name, telephone number, address and email. Propulse always strives to protect your data in the best possible way and comply with all applicable legislation based on, among other things, the EU Data Protection Regulations, GDPR (EU) 2016/679. You can read more about the regulations on the Swedish regulatory authority's website here: www.imy.se.

Personal information responsibility and contact details 

Propulse AB, 556579-6405, at Styrmansgatan 5, 741 42 Öregrund is responsible for your personal information. Contact us regarding privacy and data protection using our contact form at propulse.se or via email: info@propulse.se

To order at propulse.se you have to celebrate 18 years old. We process the following personal information about you: name, social security number, email address, telephone number, address, payment information and information about the products you order. We collect this information in relation to your order on propulse.se. 

How we handle your personal information 

We process your information in order to process your order, deliver your products, fulfil warranty obligations and provide you with customer service. The processing of your personal information is necessary to fulfil the agreement created when you place your order and to deliver the products you have ordered. We also process the information in order to comply with lawful accounting requirements. We also use your information to send you marketing information about similar products – provided that you do not object to this when ordering. This processing of information is supported by a legitimate interest in marketing our products. You are given the opportunity in our emails to unsubscribe from further emails. You are welcome to contact us to find out more about our legitimate interests. 

Who has access to your personal information? 

Your information will be processed by Propulse. The information will be shared with delivery partners and the payment provider you use to pay for your purchase. For more information on how the payment provider you have chosen processes your personal information, see their website. This is so that we can fulfil our commitment to you. The information may be processed by our personal information assistants, such as IT service providers and marketing services providers. According to current legislation, Propulse has agreements with these partners that regulate the processing of personal information. 

How long do we process and store your personal information for? 

The information is processed for 1 years after your purchase so that we can fulfil our obligations under consumer law, for example our obligations in connection with your right to make a complaint. Information required by relevant accounting legislation is processed for seven years after purchase. 

Processing of newsletter subscription or other contact whit us 

The type of information we process

We process the following information about you: name, email address and other contact information. We collect this information when you subscribe to our newsletter or otherwise request information regarding our business. If you represent a reseller, supplier or partner, we process your personal information in connection with your contact with us. The reasons for processing your information and legal basis We process your information in order to send the requested information and to communicate with you to market our products or to share offers. We process your information based on your request for material or based on your order from our website. If you have requested marketing material, the processing of your information is based on your consent in connection with the request. You always have the right to withdraw your consent at any time, which means that we must stop processing your information. You can withdraw your consent at any time by sending an email to info@propulse.se. If the processing takes place after you have placed an order on our website, it is because of our legitimate reason for keeping in touch with you. You are welcome to contact us to find out more about our legitimate interests. If you represent a reseller, supplier or partner, we process your personal information for the purpose of administering the business relationship between the companies. This is based on our legitimate interests. If you have contacted us for any other reason, we will process your information to help you with the current issue in line with our legitimate interests. 

Who has access to your personal information? 

Your information will be processed by Propulse. The information may be processed by our personal information services, for example providers of IT services and marketing services including Prestashop. Propulse has agreements with these partners to regulate the handling of personal information in line with relevant legislation. 

For how long do we process and save your personal information? 

We will process your information for as long as you subscribe to the newsletter. For other processing that takes place based on our legitimate interests, we process the information for as long as the purpose is relevant, for example for as long as you are our reseller or supplier. 

Processing in relation to marketing 

What personal information do we process about you and how do we use this information? 

The information we use is information that we receive directly from you when you shop with us or interact with us in other ways. We work with various advertising partners (such as retargeting via Facebook) to create advertising in social networks. We also work with online advertising networks such Google, specifically Google Ads and Google Marketing Platform. Our advertising partners use information from us and information collected via cookies and other technology to collect information about your interests, and take this into account when customising ads and selecting advertising spaces via their online advertising network. This is called re-marketing. We can use re-marketing to create marketing that is as relevant to you as possible based on your preferences. We can also use re-marketing to measure the effectiveness of our ads, as well as the results of our advertising partners and the effectiveness of their services. Our advertising partners use cookies and other technology to track your use of our website using information stored on your device or in apps. You can read more about cookies and other technology in our Cookie policy. Our advertising partners are responsible for their processing of the data, which includes any international transfer of personal information. The reasons for processing your information and information about legal basis We process your information to display advertisements, offers and other marketing information that we think you will be interested in. In order to optimise your online customer experience, we show personalised marketing that is distributed to you according to your preferences in our mobile app, social media networks or your browser. The processing of your personal information is only carried out with your consent and we will obtain your consent before we send any advertisements, offers or other marketing communications to you. You can withdraw your consent at any time by changing your choices in Cookie policy

Who has access to your personal information? 

Your information is processed by Propulse. The information can be shared with suppliers and third parties, for example an advertising partner, who carry out tasks for us such as data analysis and creation of advertising. Propulse has agreements with these partners in line with current legislation to regulate the processing of personal information. 

For how long do we process and save your personal information? 

We do not process your information beyond what is necessary for us to display advertisements, offers and other marketing and send this information to you. The processing of your information stops when you have withdrawn your consent or otherwise rejected marketing communication from us. After this, the information about you will be permanently deleted. 

Google analytics 

It’s important for us to inform you that we use the analysis tool Google Analytics to collect web statistics and understand user behavior in order to tailor our website content. You can read more about these purposes under “How we handle your personal information” and Cookie policy. You can read more information about how Google handles data in various advertising products here: https://policies.google.com/technologies/partner-sites. Google Analytics creates information for Propulse in a range of countries, including the USA. You can find the relevant standard contractual clauses that apply when Propulse uses Google’s services here: and storage https://privacy.google.com/businesses/processorterms/mccs/

Storage Classifications 

Your personal information is not stored for longer than necessary and follows clear routines for classification. Information is processed at different time periods so we can fulfil our legal obligations and offer the best possible service. If you have any questions about processing time, you are welcome to contact us using our contact form or email us on info@propulse.se so we can tell you more. We process your personal information primarily within the EU/EEA. In some cases, we use suppliers who process personal information in countries outside the EU/EEA, such as the USA, for example to send newsletters and carry out web analysis. Processing by suppliers such as Google and Prestashop may result in personal information being Propulse available to US authorities, which may also affect privacy protection. Special protection measures are required when personal information is processed in countries outside the EU/EEA and this is done provided that there is lawful support for this, for example processing of information by us when the recipient of the information has entered into standard contract clauses approved by the European Commission. 

Sharing your personal information 

Your information is stored in one or more databases hosted by third parties located in the EU. These third parties do not use and do not have access to your personal information for purposes other than those mentioned and to carry out cloud services and storage services. We only share personal information with third parties that facilitate the provision of our services, such as subcontractors (for which we are responsible) as well as to advertising partners who have their own responsibility for processing relevant parts of the information. We do not sell personal information to anyone. We do not otherwise share your personal information with third parties unless: (i) you request or approve it; (ii) information is disclosed to comply with the law, fulfil an agreement we have with you or to protect our rights, property or safety of the service, other users or our employees; (iii) to handle emergency or force majeure events; or (iv) to handle disputes, claims or respond to persons acting on your behalf. 

Security for your personal information 

To protect the privacy of your personal information, we take appropriate technical and organizational safeguards. We continuously update and test our security technology and we limit the access to your personal information to the employees who need access to perform their work. We also inform our employees about the importance of confidentiality to maintain the integrity and security of your information. We undertake to take appropriate disciplinary action if necessary to maintain our employees' privacy responsibilities. 

Your rights as registered user 

General 

If we process your personal information you have certain rights described below. Propulse will reply to you within 30 days of receiving your query. To take advantage of your rights as described below, use our contact form to contact us or email us at info@propulse.se. Your right to withdraw your consent You can withdraw your consent for us to process your information for marketing purposes or legitimate interests at any time. We will then cease the processing of your information as soon as possible after your request. 

Right to access 

You have the right to request information about information that we process about you and how this information is processed. By contacting us, you can access a register extract which shows the information processed by us. Right to amendment If you notice that the information we have about you is false you have the right to have the information corrected without unnecessary delay. 

Right to deletion or request restriction 

You have the right to request that we delete the information we have about you. You also have the right to request that we restrict the use of your information, for example if the information we have about you is incorrect. 

Right to data portability 

When you have consented to our processing of your personal information and the processing takes place automatically, you have the right to receive this information in a structured, comprehensible and machine-readable format and transfer it to another personal information controller. You can also ask us for help to transfer the data to another personal information controller if this is technically possible. The right to lodge a complaint with the supervisory authority GDPR and the personal information laws of other countries provide special rights for registered users. You can find an explanation of this on the Swedish Commission on Security and Integrity Protection website. If you notice that we have processed your personal information incorrectly in any way, you can turn to Imy or email us at info@propulse.se.  

Changes to our integrity policy

We realize that data protection and privacy issues are a long-term responsibility, which is why we may periodically update this privacy protection policy when we develop our methods of processing personal information or adopt new policies in. 

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